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This is because cleaning services are all relatively the same. Another way to stand out in your marketplace is by developing a company culture that differs from other cleaning companies. You could also offer educational material. For example, offer potential clients booklets and brochures about what really lurks deep inside the fibers of their carpets or in the corners along the baseboards.

Highlight statistics and research on indoor air pollution and how it makes people sick. Choosing the right name is very important. We recommend checking if the business name you choose is available as a web domain and securing it early so no one else can take it. Establishing a legal business entity such as an LLC prevents you from being personally liable if your cleaning business is sued. You should also consider using a registered agent service to help protect your privacy and stay compliant. You will need to register for a variety of state and federal taxes before you can open for business.

When your personal and business accounts are mixed, your personal assets your home, car, and other valuables are at risk in the event your business is sued. In business law, this is referred to as piercing your corporate veil. Recommended: Read our guide to find the best small business credit cards. Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.

Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down. Certain state permits and licenses may be needed to operate a cleaning business. Most businesses are required to collect sales tax on the goods or services they provide.

How To Start a Residential House Cleaning Service

To learn more about how sales tax will affect your business, read our article, Sales Tax for Small Businesses. In businesses where services are provided on an extended basis, a services contract is often put in place outlining terms and conditions of service. You may wish to require clients to sign a services agreement before starting.

This agreement clarifies client expectations and minimizes risk of legal disputes by setting out payment terms and conditions, and service level expectations. Recommended: Rocket Lawyer makes it easy to create a professional service agreement for your cleaning business when you sign up for their premium membership.


Insurance is highly recommended for all business owners. If you hire employees, workers compensation insurance may be a legal requirement in your state. Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.

Getting new clients beyond the first year requires more advanced marketing. Business networking events are also a great way to meet potential clients. Hand out flyers to local businesses or in residential neighborhoods check local laws first. Then, mail those prospects, pitching them your services.

For example, specializing in cleaning certain types of buildings or offering specific services may give you a competitive edge. A business website allows customers to learn more about your company and the products or services you offer. You can also use social media to attract new clients or customers. Select your state below for an in-depth guide on completing each of these steps in your home state. This is an ideal business for an individual with an eye for detail and a strong work ethic.

Start a cleaning business by following these 9 steps:

Entrepreneurs who start this kind of business also tend to work long hours and interact with a lot of different personality types. Day-to-day activities of a cleaning business include vacuuming, mopping, dusting and sweeping, window cleaning, and general cleaning of rooms and possibly exterior surfaces of some buildings.

Business owners also have to maintain customer accounts and invoices. Larger companies spend a significant amount of time maintaining and signing customer accounts.

Smaller cleaning companies typically maintain a small client load due to the nature of running a small business. On average, a small cleaning business can maintain between 20 and 70 clients. No special skills are required, but experience in cleaning helps. Most entrepreneurs to start this type of business have a passion for cleanliness and doing manual labor. Some businesses may benefit from special commercial cleaning certifications, which allow them to prove their efficacy to larger corporate clients.

The smallest cleaning businesses are run as one-person shops. Word of mouth is a powerful customer generation tool, so be sure your service is on point to keep your customers raving about your business.

How to start a commercial cleaning business

Remember that your customers hire you to make their lives easier, and you can ensure your customers are satisfied by tailoring your service to their needs. They might appreciate small touches like elegantly folded toilet paper ends.

  • How to Start a House/Home Cleaning Business - Books.
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Taking the time to discuss these details with your client can make or break an ongoing customer relationship, and set you apart from the competition. Our free Client Profile Template can help you collect and manage this information. Our free Branding Toolkit can help you through this process. You might choose a name that plays off your values e. Having a designer create a logo for your business also adds to your professional look.

Setting up a Facebook page for your business is a free way to establish an online presence. Go a step further and claim the social media handles for your business name on Twitter, Instagram, and any other key sites, so that you have them ready if and when you decide to use them. Government websites often offer helpful resources for new business owners. This Government of Canada site has checklists, business planning advice, and legal information for starting a business.

For our American readers, the IRS has a helpful site with similar information. As you grow your client list and make the transition to running your business full time, a paid software like Jobber can help you keep track of clients, jobs, and invoices, and save you a lot of administrative time. At the start of this article we mentioned the success our industry expert, Katie Pearse, experienced running her own cleaning business.

Katie shared her best strategies and tips with us, covering everything from cleaning business operations, to hiring, to customer service, and more. We compiled all of it into a free guide: How to Run a Cleaning Business. Up Next: Find out how much to charge for your house cleaning services.

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10 Steps on Starting your Commercial Cleaning Business

Target the Right Clientele. Free Guide How to Run a Cleaning Business If you're starting a cleaning business, or if you're looking for ways to run your existing business better, this free 45 page guide is for you. The most comprehensive training manual ever for the frontline cleaner. You will learn here, from a master, not merely how to clean, but all the hidden and equally important people skills. The first half of the book provides all of the important background information every cleaner needs.

Do you want to be your own boss and start one of the most profitable professions out there today? Would you believe me if I told you I could show you how to easily start a Janitorial Service, get new clients within the next few days and make a great full time living with a part-time cleaning small office building.

If it can be cleaned, chances are people will pay you to clean it. Houses, carpet, upholstery, windows … the list goes on and on. A vast majority of dual-income families use cleaning services, which means your market is huge.